BEING A MOUTHPIECE FOR, AND SERVICING INDEPENDENT VEHICLE DEALERS SINCE 1998 HyperLink
 
 
 

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Services Offered by the IDA Include:

 
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Compliance and Risk Management Lodge a Complaint
A tailor-made risk management plan was developed for motor dealers whereby a motor vehicle dealer can operate as a duly authorised representative in terms of a mandatory agreement under IDA Risk Management’s FSP Licence to render financial services to its customers. Customers buying from any IDA member in the country can ask the IDA to mediate a complaint or claim against a dealership if no resolution to a complaint is reached. As part of the Alternative Dispute Resolution process, the IDA mediation staff are skilled and experienced in finding fair, clear and unbiased outcomes and recommendations.
   
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Services Offered by the IDA Include:

 
DEALER SERVICES CONSUMER SERVICES
Compliance and Risk Management Lodge a Complaint
Training Find a Member
   
   
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